Frequently Asked Questions
Discover everything you need to know about our scents and services.
What makes ELOREA fragrances unique?
Our fragrances are inspired by the rich heritage and culture of Korea, utilizing high-quality ingredients sourced globally to create long-lasting, gender-neutral scents that tell a story.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states. We are working diligently to expand our shipping capabilities to international destinations in the near future.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been sprayed or used.
Are your products vegan and cruelty-free?
Yes, all ELOREA products are 100% vegan and cruelty-free. We never test on animals and ensure our suppliers adhere to the same ethical standards.
How can I sample a scent before committing to a full bottle?
We recommend purchasing our Discovery Set, which includes sample sizes of our signature scents, allowing you to experience each fragrance on your skin before choosing a favorite.
How should I store my perfume to ensure longevity?
To preserve the integrity of the fragrance, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.